Frequently Asked Questions (F.A.Q.)
Q: How long should I expect for delivery?
A: Delivery is usually 2-3 working days. We aim to deliver your order to you as quickly as possible. There are circumstances which may affect your delivery time such as stock availability. Our stock is constantly changing but we try to keep it as up-to-date as we can.
Q: How much does delivery cost?
A: Orders of £50+ are eligible for free UK delivery. Any orders less than this are charged our flat rate of £6.99 for UK delivery. Of course, you are more than welcome to collect your order from our office, we would love to see you. Visit our Contact Us page to find out where we are.
Q: Can I return items if they don’t fit or if I’ve changed my mind?
A: Yes. We have a 14 day returns policy so anything you would like to return must be within 14 days of receiving the goods. Please visit our Delivery Information page for more information on our returns policy, or visit our Returns page to place a return.
Q: How do I return my order?
A: It’s easy! Just visit our Returns page and complete the returns form. Once we process this, we will send you all the relevant information needed to return your item to us.
Q: I don’t live in the UK, can I place an order?
A: Unfortunately, we currently only deliver to the UK.