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Terms & Conditions

Minimum Order :

As a part of 1st Bike UK’s drive to keep prices at a fantastically low level, we use a minimum order value. This level is currently set at £29.99 and can change from time to time. You need not worry however as the automatic nature of this site will only let you check out if your basket contains this minimum value. This does not include the carriage charge.

Payment Method :

1st Bike UK accept PayPal and most major credit/debit cards as the preferred form of payment. Check and cash are also valid forms of payment, with respect to cheque, the funds will need to be cleared within the 1st Bike UK bank account prior to the despatch of goods. Keep an eye on the online order tracking <https://1stbike.co.uk/track-order> for the progress of this.

Website :

We aim to always feature the correct price on the website, but mistakes can and do happen. If we’ve accidentally over priced an item, you'll only be charged the correct, lower price. If we've under-priced an item, we may, dependant on the size of the error, have to charge you the correct, higher price. If this happens, we will contact you first.
Terms and Conditions section is the pricing of goods sent to countries outside the EU. For these orders, we do not deduct the VAT. All products that we ship outside the EU are VAT free and, as such, the price stated on the website is that of the product exclusive of VAT.

VAT UK:

1st Bike UK is not currently VAT registered and does not add VAT to orders. When this changes we will make sure it is clearly stated on the website.

Website Usage Terms and Conditions:

These Terms and Conditions govern your use of the 1st Bike UK Ltd website, referred to herein also as ‘the Site’ and includes, but is not limited to any features, pages, images, text and listings within. Please read these Terms and Conditions carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for, or use, the Site.

The Site is provided to you for your personal use subject to these Terms and Conditions. By using the Site you agree to be bound by these Terms and Conditions and the various 1st Bike UK Ltd policies.

We may update our Terms and Conditions from time to time for legal or regulatory reasons, or to allow the proper operation of the Site. If you do not wish to accept any new Terms and Conditions as amended by 1st Bike UK Ltd, you should not continue to use the Site. If you continue to use the Site after that any change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms and Conditions.

We do not guarantee that this website will be compatible with all hardware and software that may be used by visitors to our site. In no event shall 1st Bike UK be liable for any incidental or consequential damages, or for interrupted communications, lost data, loss of profits, error, bugs, or viruses of any sort which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website, or you downloading any of the materials, data, text or images contained therein.

While we try to ensure that all material included on the Site is correct, reputable, up to date, and of high quality, 1st Bike UK Ltd does not issue any guarantees in relation to that content. If we are informed of any inaccuracies in the material on the Site, we will attempt to examine and correct any inaccuracy as soon as possible.

The Site may include links to other third party websites, such as our brands, or material which is beyond our control. 1st Bike UK Ltd is not responsible for content on any such third party website.

To purchase products with a payment card on the Site, you must be 18 years of age or older. You must ensure that the details provided by you on payment or registration are at all times correct and complete. We are not responsible for any fraudulent purchase by persons with access to a credit card accompanied by correct data. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order for us to communicate with you effectively. We may suspend or cancel your registration immediately at our discretion, if you breach any of your obligations under these Terms and Conditions, or otherwise abuse the use of the Site. You can cancel your registration at any time. The suspension or cancellation of your registration and your right to use the Company Site shall not affect your statutory rights or liabilities, nor the rights and liabilities of 1st Bike UK Ltd.

When you register to use the Site you may create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us immediately. If we have reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password, or we may suspend your account or order for your online safety.

1st Bike UK do not guarantee that the services within the Site will meet your requirements, and we cannot guarantee that the Site will be completely fault-free. From time to time, the Site may be taken offline for the purpose of updating its information, security, or other maintenance.

These Terms and Conditions will be subject to the laws of the United Kingdom and Scotland in particular. 1st Bike UK Ltd is registered under the Companies Act 2006 in England and Wales. We will try to resolve any issues quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to escalate to court proceedings, you must do so within the United Kingdom, under English Law.

We make no promise that material on the Site is appropriate or available for use in locations outside the United Kingdom to International users. Accessing the Site from territories where its contents are illegal or otherwise unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, or within the United Kingdom for purposes unknown by us, you do so at your own risk, and are responsible for compliance with any local laws. We will not be held liable in any way for your actions or any consequence.


Intellectual Property Rights:

1st Bike UK Ltd is the holder of selected UK Registered Trademarks which should not be breached. The content of the 1st Bike UK site is likewise protected by text and image copyright, trade marks, and database right. You may retrieve and display the content of the Site on a computer screen, or print a copy of such content for your own personal use, provided you keep intact all and any copyright and proprietary notices.

You may not reproduce, modify, copy, distribute, or use for commercial purposes any of the materials or content on the Site without our express written permission for this use. Use of images may incur administration and copyright fees, illegal use of images and or text from the 1st Bike UK website will result in our contacting the appropriate authorities and may result in prosecution.

Description and Prices:

Due to the huge quantity of brands, styles, sizes and colours that are available, we do not keep all of the items on our website in stock at all times. Please see product details for despatch and delivery estimates.

Descriptions and prices are clearly set out on our website. Where any manufacturers’ names or numbers are mentioned, they are for reference purposes only and do not necessarily indicate the source of manufacture, nor any connection with the manufacturer.

Although we have been as careful as possible to portray items accurately, there may on occasion be variance e.g. in colour of the actual goods. Please bear in mind that manufacturers can size differently. We strongly recommend customers to consult our Size Guides available on this website for more detailed information.

We reserve the right to change our prices. Please note that prices displayed on our website supercede any older price. If we have under-priced an item by mistake, we will not be liable to provide that item to you at the stated price provided that we notify you before we despatch the item concerned. At this stage we will ask you to agree to the correct price as stated by us, in which case we will proceed with your order. In the unlikely event that an item has been over charged, a refund of the difference between the overcharge price and actual price will be given.

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